.Five9 (FIVN) has actually been granted the 2024 Aragon Study Advancement Honor for AI Connect with Centers and also called a Leader in two Aragon Research Globe rumors: artificial intelligence Representative Operating Systems in the ICC, 2025, as well as Intelligent Connect With Center, 2025. The firm was actually identified as the most key merchant in the artificial intelligence Representative Operating systems report.At the core of Five9’s innovation is their sight for The NEW CX, where AI Agents and AI-empowered Person Representatives work together to provide hyper-personalized consumer experiences. The company recently offered new advancements including Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s ideal use of innovation in market advancement and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Innovation Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Research Entire world: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Research Technology 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Research Planet: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 pour les Centres de Call AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Investigation Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Call Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The NEW CX, ou00f9 Agents AI et Brokers Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et Los Angeles disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Development Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Research study Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Dream fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was actually also called a Forerunner in The Aragon Study Planet for AI Broker Operating Systems in the ICC, 2025 and Aragon Research Study Globe for Intelligent Get In Touch With Facility, 2025. SAN RAMON, Calif.– (SERVICE CORD)–.
Five9 (Nasdaq: FIVN), carrier of the Smart CX System, has been actually named a champion of the 2024 Aragon Research Study Development Award for AI Contact Centers. Additionally, Five9 has actually been named a Forerunner in 2 Aragon Analysis Planet records: artificial intelligence Representative Operating Systems in the ICC, 2025, and Intelligent Contact Center, 2025. This recognition from Aragon Research study highlights Five9’s setting as a forerunner in AI-elevated CX.
The Artificial Intelligence Agent Operating Systems in the ICC, 2025 document jobs Five9 as the absolute most
calculated merchant rated in
the document, recognizing Five9 s strategic sight for AI-driven advancement in CX. At the core of the technology is actually Five9’s outlook for The NEW CX where Artificial Intelligence Agents and also AI-empowered Human Agents team up to provide hyper-personalized, simple customer adventures. Through equipping organizations to supply transformative customer interactions while reducing prices and boosting efficiency, Five9 is actually specifying brand-new standards for AI-powered solutions in the connect with center field.
AI is fundamental for creating outstanding customer adventures, and our company are recognized to be identified by AragonResearch as innovative for our attempts to push the smart call center ahead, stated Jonathan Rosenberg, Main Innovation Police Officer and also Director of AI, Five9. Our focus has actually been actually, and also are going to remain to be actually, assisting companies provide those knowledge along with simple tools and capabilities. Along with each brand-new development, our team take an advance for both Five9 and for the field in its entirety.
The Aragon Research Innovation award pinpoints companies leveraging speculative use of modern technology to certainly not simply adjust as markets transform, but to definitely interrupt and inform how their markets will definitely develop. Five9 was actually officially presented along with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research awards ceremony.Five9’s dedication to development, particularly its sight for mixing AI Agents as well as AI-empowered Person Brokers, is specifying a brand new standard for exactly how companies can deliver hyper-personalized as well as smooth consumer experiences, stated Jim Lundy, Creator, Chief Executive Officer and also Lead Professional, Aragon Research Study. This award and also report id builds on Five9’s commitment to supplying AI technologies for CX.
Earlier this year, the company introduced brand new developments, including Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Professionals, that improve the way firms move toward CX, steering better end results for both customers and also brokers. Regarding Five9. The Five9 Intelligent CX System, powered through Five9 Wizard AI, supplies an extensive suite of services to energy AI-elevated customer experiences that deliver far better service outcomes and Bring Happiness to CX.
Our unified cloud-native offering allows hyper-personalized customer knowledge and more encouraged workers, making every customer interaction extra linked, effortless, and also personal. Counted on through 2,500 +consumers and 1,400+ partners worldwide, Five9 brings together the electrical power of AI, our platform, as well as our individuals to steer AI-elevated CX.For additional information, browse through www.five9.com. Involve along with us @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Research, Inc. and/or its Affiliates. All Civil liberties Booked.
The identification of an Aragon Research honor victor is actually certainly not a recommendation by Aragon Investigation of any sort of supplier, item, or even company. Scenery resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What major honors performed Five9( FIVN) win in 2024 from Aragon Research study? Five9 succeeded the 2024 Aragon Research Study Development Honor for Artificial Intelligence Connect With Centers and was called an Innovator in two Aragon Research study Planet records: artificial intelligence Representative Platforms in the ICC, 2025, and Intelligent Call Facility, 2025.
What brand-new AI items carried out Five9( FIVN) present in 2024? Five9 offered Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Brokers to completely transform customer experience administration.Exactly how performs Five9’s( FIVN )BRAND-NEW CX eyesight impact client service? Five9’s NEW CX sight blends AI Brokers with AI-empowered Human Agents to deliver hyper-personalized, easy clientknowledge while reducing prices and improving effectiveness.
What was actually Five9’s( FIVN) strategic opening in the Aragon Study Entire world 2025 file? Five9was placed as one of the most strategic merchant in the artificial intelligence Agent Operating Systems in the ICC, 2025 report, realizing their strategic sight for AI-driven advancement in CX. When carried out Five9( FIVN) receive the AragonInvestigation Development
Honor
?
Five9 was formally presented along with the honor on December 10, 2024, at the Aragon Transform 2024 honors service.